About Us

We Believe In Excellence And Service

The Lockwood Companies launched in 1987 in Southeast Michigan with the creation of Lockwood Development and Lockwood Construction.  In 2000, Lockwood Management was formed as a full service multifamily management company dedicated to resident satisfaction and client success. Lockwood Senior Living was established in 2002 with the development and construction of independent senior living communities.  Our company’s expertise is in senior, family, market rate, affordable and income based communities. T leadership team brings over 12 decades of experience in offering the best in property management, construction and development. Lockwood has a specialization in HUD financed and/or program administration as well as over 20  years of experience with Michigan State Housing Development Authority (MSHDA) financed assets. We know our success is based on the support of our long term expert team members as well as valued relationships with vendor/supplier partners and non-profit organizations. 

Our Outstanding Services

When you choose to live at a Lockwood Community you become a part of a close knit neighborhood. Our professional onsite management and leasing teams are very resident focused and specialize in making everyone feel welcomed. Our satisfaction is reflected by our residents living their best life at a Lockwood community. We want our residents to be comfortable in their new home and love where they live.


At Lockwood, we have a variety of living options to fit any budget or lifestyle, from affordable and income-based apartments, senior living communities, and market rate apartments and townhomes.  Our portfolio of over 30 apartment communities spans throughout Michigan and Ohio. Every Lockwood community is managed by a team of service-oriented professionals dedicated to enhancing the lives of our valued residents and exceeding their expectations.


Affordable Living Communities

  • All of Lockwood’s beautiful affordable communities offer great services, amenities and features.
  • Tax Credit communities where income limits apply, and rent is restricted to below market rates based on program requirements.
  • Section 8 and other income based programs where income limits apply, and rent is based on income. Typically rent and utility costs are set at 30% of monthly household income.
  • In all cases background and credit history checks may be required to determine whether prospective residents meet qualification guidelines.


Market Rate

  • Market rate communities offer a wide range of services, features and amenities for residents to utilize and enjoy. 
  • Apartments and townhomes where rent is based on market rates.


Senior Living Communities 

  • Lockwood manages full-service independent living retirement communities.
  • Independent living communities offer exceptional services at an extraordinary value.
  • Each of our senior living communities is managed by a team of service-oriented professionals dedicated to enhancing resident independence and exceeding their expectations.

At Lockwood, we have earned our excellent reputation by being a builder and developer with a high level of integrity and that has helped us earn recognition and respect throughout the senior housing industry. Our management style is “hands on,” with much of our time devoted to onsite training and coaching of our community associates. The long-term philosophy expressed in our mission statement nurtures our residents, inspires our associates and encourages private-sector investors.


Each Lockwood senior community offers a monthly activities calendar full of meaningful events and activities designed around residents’ interests – social, spiritual, intellectual and physical – allowing them to continue their current hobbies and discover new ones. Off-site events are accessible through complimentary transportation service.

 

While residents enjoy the comfort and privacy of their own apartment, or cottage home in some communities, the job of upkeep is no longer in the residents’ hands. Housekeeping, linen/laundry and restaurant-style dining are included at all Lockwood communities.

  

Not only does Lockwood encourage a fun and carefree retirement lifestyle, every Lockwood community has a home care agency on-site 24/7 able to provide help if assistance is needed, offering residents peace-of-mind.

Lockwood  manages over 4,400 units in two states  offering a variety of living options including affordable and income-based apartments, senior living communities and luxury apartments and townhomes.  We have found that by focusing on our residents and the service our associates provide them, we create strong communities and as a result, achieve success and satisfaction.  


Our management style is “hands on,” devoting time to onsite training and coaching of our property associates.  We make a significant investment in-house training and classes offered through area apartment associations and tax credit professionals. Our Area and Regional Managers have smaller portfolios which allow them to dedicate time to employee development, resident satisfaction and fiscal responsibility.

Our valued residents can expect a commitment to providing prompt service, including a policy of no more than a 24-hour response time for service work inside their apartment. We work closely with community support services and agencies for referrals for our residents, if needed.  

Lockwood Management employs consistency in management  and accounting practices. We provide online services to residents for rental payments and maintenance requests. We also offer virtual tours, online leasing and virtual move-ins in selective locations.

Mission Statement

  • Our Purpose is Building Value for the community, residents and investors by Housing People Well.
  • Our Niche is construction, development and management of Multi-Family and Senior Housing with complex financing
  • Exceed resident expectations by providing an exceptional level of service and amenities at an extraordinary value.
  • Reward enthusiastic, competent associates with consideration, compensation, benefits and development opportunities that match the level of service we provide our residents.
  • Provide investors with a proven record of first-class community standards, superior performance and innovative solutions to rental community challenges and opportunities.

Our Core Values

Results Oriented

Get things done right and on time

Know the goal

Celebrate success


Committed to Self-Improvement

Be a continuous learner

Help others grow
Always set higher standards


Does the Right Thing

Do the right thing, even when no one is looking and no one will find out

Accept responsibility

Admit when you are wrong

Don’t bury problems

 

Teamwork

Put team goals ahead of personal goals

Communicate

Find ways to help


Accountable

Own your mistakes

Share the blame

Focus on solutions, not on problems

 

Customer-Focused

Give great service

Always be a professional

Stay cool under fire

Don’t wait to be asked to help

Know your customer


Lockwood Development specializes in the development and construction of senior housing, new and rehabilitated multi-family housing and condominiums. Lockwood Development was established in 1987 and its team has been directly involved in the development of over 5,100 residential units and counting.  

Lockwood Development’s communities offer an outstanding value for its residents and a sound financial return for the investors.  To accomplish that mission, Lockwood Development has assembled an internal team of individuals with exceptional talent in planning, design, construction, marketing and property management.  Our team-oriented culture, combined with our results-driven values ensure a great experience from the inside outward. We aim for our clients and investors to feel like they are a part of the team from the very start of the relationship.

We have developed close, long-standing relationships with leading third-party professionals in the fields of market research, land planning, landscape architecture, civil engineering, architectural design, environmental assessment, interior design, construction and product marketing.

Within a structured framework of financial control, Lockwood Development directs this diverse and experienced team of professionals to build attractive, cost-effective and high-quality communities.  With the right goals at the forefront, our end result is a wonderful community and a secure return for investors.

Lockwood Construction strives to be the best multi-family contractor wherever we operate by providing the optimum in quality, cost and schedule performance.  Our goal is to exceed expectations as a premier construction company in both new construction and rehabilitation of affordable housing and senior apartment communities.   We rely on our extensive experience in government housing program compliance as well as our widespread knowledge in building commercial kitchens, elevators, emergency call systems, fire suppression, and standby generators to ensure that every project we take on is attended to with expertise.  We also employ a vetting process to ensure any construction contract in which we enter is adequately funded, not only for the contract amount, but have an adequate contingency for unforeseen changes in scope.

Our teams bring expertise in all types of multifamily construction and rehabilitation spanning from garden communities, senior communities to high-density residential and mixed-use retail.  From the initial due diligence to the final completion our construction team ensures every step is handled by our experienced team with foresight and precision.

During construction, our control systems include strict guidelines for budget management, schedule, safety, quality control and communication.  We embrace and apply the best management practices and standards of care necessary to protect and preserve the environments around us. Lockwood projects strive to incorporate green building practices wherever possible. We don’t just build; we build lasting communities and relationships.

Lockwood Construction is experienced in the following areas:

  • Large multiple-building apartment projects, wood frame construction
  • Single building senior full service apartments with commercial kitchens
  • Large scale rehabilitation of vacant or occupied apartments
  • Podium construction with below grade parking, retail and apartments above
  • Parking structures
  • Davis-Bacon wage/hour requirements
  • MBE/WBE requirements
  • Large bonded construction contracts

Our leadership team offers a long legacy of expertise with over  XX combined years of experience in asset management giving us the best potential to maximize investments. 


Our clients include developers, owners without a management company in need of professional services for Senior, Full Service Senior, Market Rate, Affordable and/or Section 8 Housing.  Additionally we work closely with financial institutions, MSHDA and Housing Commissions who need turnaround or lease up services.



We enhance property values by analyzing and managing every component  of day to day operations to identify value add opportunities. Additionally we determine the asset’s position within the market to then reveal the repositioning opportunities available that will result in the best profits.


Properties benefit from the many resources available with Lockwood in construction, management, marketing, maintenance and more.  Best practices are in place to ensure maximum income and minimized expenses providing clients with the best possible return. 


Management Services include:

  • Payroll 
  • Accounts Payable
  • Accounts Receivable
  • Human Resources 
  • Risk Management
  • Tax Credit Compliance 

Financial Reporting includes:

  • Budget Preparation and Variance Reporting
  • Monthly and Quarterly Reporting
  • Cash Management 

Acquisition Services include:

  • Due Diligence
  • Market Analysis
  • Transition team

What Employees and Residents Have To Say

  • Krista G - Employee since 2007

    Google Review

    I have been with Lockwood for over 13 years now and it is an excellent company to work for. They are the type of company that believes in employee recognition, advancement, and promotion and are well-respected in the property management industry. They strive to provide high-quality housing and service to low income households, seniors, and conventional renters. As in all industries, you can't please everyone, but I have witnessed several employees going above and beyond for their residents, fellow employees, and the company itself. These types of actions personify and exemplify the beliefs and values of Lockwood as a company.

  • Shelly P. - Employee

    Google Review

    Excellent company to work for! They care about their employees and always look to promote from within. I have worked for a few corporations where you are a number and not a name. At Lockwood, they know who their employees are. You are never just another number. They make you feel valuable to the company.

  • Rochelle S. - Lockwood of Waterford, Waterford MI

    Google Review

    My in-laws have been at Lockwood of Waterford for over two years and we have been very happy with the facility, the meals and the care they receive from the Med Team.

  • Julia T. - Forest Hills Townhomes , Kalamazoo MI

    Google Review

    Lived here for a year. Staff was super friendly and our apartment was updated and very nice. Parking was a bit rough at one point, but I think the staff handled it and it got much better. Dog park was great! It is a very dog friendly community. We had no problems with the other dogs. No noise issues. Would recommend it.

Our Lockwood Team

Denise Lanfear
Vice President Human Resources

Denise Lanfear has over 20 years of experience in Human Resources.  As an HR leader, she has spent time in a variety of industries including: manufacturing, advertising, financial services and housing industries.  She has the ability to quickly analyze a situation and develop effective solutions. 

Denise’s career path has tracked through various companies, where she became proficient at designing policy and procedures, launching employee engagement models and implementing organizational development techniques within both legacy employers and fast-growing business environments.  Her professional leadership has contributed to improvements in stakeholder’s operational effectiveness and profitability.

Denise is a special instructor at Oakland University, teaching various courses in Business and Human Resources Management at the Graduate and Undergraduate levels. Denise has very strong competencies across the entire Strategic HR vertical – employee relations, mentoring, recruiting, employee benefit administration, process assessment, compensation modeling and training.  Denise is well-seasoned in labor compliance and guidance. Additionally, she is effective at raising foundational HR infrastructures for start-ups and growth-mode businesses when partnering with progressive management teams. Her solutions-leadership around HRIS, FMLA, HIPPA, Applicant Tracking and EEOC related matters has proven beneficial to her internal stakeholders and clients.

Denise holds both a B.S. in Human Resource Management and an MBA from Oakland University. She is active in various industry think-tanks and associations, including SHRM.

Learn more about Denise on LinkedIn